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Frequently Asked Questions

The most common questions about the MasterTint dispenser, MasterMix Shaker and GyroMix mixer.

General

What is a paint tinting machine (dispenser)?

A paint tinting machine is an automatic system that prepares the desired color by dosing the amount of colorant paste specified in the color recipe into white or base paint. The MS Color MasterTint dispenser doses pigments with high accuracy to help produce the same color recipe repeatably.

Are MS Color machines manufactured locally?

Yes. The mechanical, electronic and software development of the MasterTint dispenser, GyroMix gyroscopic mixer and MasterMix shaker is carried out by MS Color. The products are manufactured, tested and made ready for use at our production facility in Denizli, Türkiye.

Are MS Color machines suitable for export?

In addition to the domestic market, MS Color products are developed for use in international markets through paint manufacturers, distributors and dealer networks. Electrical infrastructure, language options, packaging, shipping and technical documentation can be adapted to the requirements of the target country.

MasterTint Paint Dispenser

How many canisters does the MasterTint dispenser have?

The MasterTint dispenser has 18 canisters, each with a capacity of 2.4 litres. This allows different pigments to be stored in separate reservoirs and dosed automatically according to the color recipe.

What is the dosing accuracy of the MasterTint dispenser?

The MasterTint paint tinting machine is designed to work with 0.03 ml dosing accuracy. Precise dosing helps maintain color consistency in light tones, low pigment amounts and applications where the same color must be reproduced.

Where is the MasterTint dispenser used?

The MasterTint dispenser can be used at sales and production points where custom colors are prepared, primarily paint dealers, hardware stores, building markets, color preparation centers and paint manufacturers. It can be configured for tinting applications with decorative paint, industrial paint, wood preservatives, varnish and suitable colorant paste systems.

How does the paint dispenser work?

The operator selects the color to be prepared and the package quantity from the software on the computer. The system automatically calculates the pigment amounts defined in the color recipe and doses them from the relevant canisters into the base paint. After dosing, the paint can is mixed in a MasterMix or GyroMix machine to achieve a homogeneous color.

Does the MasterTint dispenser have pigment circulation?

Yes. The MasterTint system has a full circulation structure that regularly moves the pigments within the canisters and valve channels. This helps reduce settling and density differences caused by pigment paste remaining stationary for a long time.

What does the anti-drip nozzle do?

The anti-drip nozzle system helps stop the pigment flow in a controlled manner after dosing is completed. This aims to reduce unnecessary pigment loss, off-recipe dripping and contamination of the work area.

Can the MasterTint perform automatic calibration?

The MasterTint dispenser’s software enables the calibration of the pump and pigment channels to be carried out in a controlled manner. Regular calibration helps maintain the accuracy of dosing amounts and repeatability across different color recipes.

Can existing paint recipes be transferred to the MasterTint system?

The transferability of existing recipes depends on the recipe format, pigment system and software infrastructure used. The customer’s existing color formulas and data structure are reviewed to determine the appropriate transfer or integration method.

Can pigments from different paint brands be used?

The MasterTint dispenser can be calibrated for different colorant paste systems with suitable technical properties. The viscosity, density, flow properties and chemical structure of the pigments to be used are evaluated to create the pump and calibration settings.

Can the same color be reproduced?

When the correct recipe, regular calibration, appropriate pigment circulation and standard operating conditions are ensured, the same color is intended to be prepared repeatably. The final color result may also be affected by the base paint, pigment properties, package amount and mixing time.

Can the machines be monitored remotely?

MasterTint’s digital infrastructure is developed to allow data such as recipes, calibration, pigment consumption, usage and machine status to be managed via software. The remote monitoring and cloud features to be used are configured according to the selected software package and customer needs.

Mixing Machines (MasterMix & GyroMix)

What is the difference between a paint shaker and a gyroscopic mixer?

The MasterMix Shaker mixes the paint can with a high-frequency shaking motion, providing fast, homogeneous mixing especially in small and medium volume packages. The GyroMix gyroscopic mixer rotates the can on two axes and in both directions; this provides stronger, more controlled mixing in large packages and dense, viscous or textured products.

Which paint cans is the MasterMix Shaker suitable for?

MasterMix is developed for mixing small and medium volume paint packages. The minimum and maximum package sizes that can be used are determined by the selected machine model and clamping mechanism. A suitable model is recommended according to the can sizes used in your business.

What is the working principle of the MasterMix Shaker?

MasterMix shakes the paint can with controlled, high-frequency movements to distribute the pigment, binder and other components in the paint homogeneously. Automatic clamping and safety control help keep the package stable during mixing.

For which products should GyroMix be preferred?

GyroMix can be preferred for high-viscosity paints, dense pigmented products, textured coatings, construction chemicals, large-volume paint buckets and products where the standard shaking method may be insufficient. The dual-axis motion moves the product in different directions inside the package, increasing homogenization performance.

Does GyroMix adjust itself to the can size?

GyroMix works with an automatic clamping and controlled motion system suitable for different package sizes. The machine’s control structure ensures the can is fixed safely and the mixing operation is carried out according to the selected program.

Can the Shaker and GyroMix be used together with the paint dispenser?

Yes. The MasterTint dispenser, MasterMix Shaker and GyroMix are complementary equipment of the same paint tinting process. The dispenser doses pigments into the base paint according to the recipe; MasterMix or GyroMix then distributes the dosed pigments homogeneously within the paint.

Installation, Service and Warranty

Can custom production be done for MS Color machines?

Depending on the project and order scope, technical adaptations regarding the number of canisters, package size, control system, software integration, safety equipment and usage scenario can be evaluated. Custom production requests are planned considering technical feasibility, quantity and delivery time.

How are the machines installed?

Machine installation can be carried out by the MS Color technical team or authorized service personnel according to the product model and customer needs. During installation, mechanical placement, electrical connections, software settings, calibration and function checks are completed.

Is user training provided?

Yes. As part of installation and commissioning, operators can be trained on machine use, safety rules, color recipe selection, calibration, daily checks and basic maintenance.

How is the maintenance of MS Color machines done?

The scope of periodic maintenance varies by machine model. Generally, checking moving parts, inspecting fasteners, cleaning, testing sensor and safety systems, dispenser calibration and checking pigment channels are performed. Regular maintenance helps preserve machine performance and reduce unexpected downtime.

Is there spare parts and technical service support?

Yes. Thanks to our local manufacturing infrastructure, technical support is provided on mechanical, electronic and software matters. Spare parts, maintenance, overhaul, remote support and field service when needed can be provided. The local service structure helps reduce the long spare-part and service waiting times that can be encountered with imported machines.

What are the warranty conditions?

The warranty period and scope are determined by the selected product model, technical configuration, usage conditions and sales contract. The warranty coverage, periodic maintenance requirements and user responsibilities are clearly stated in the quotation and contract documents.

Pricing and Quotes

How can I get a price quote for the machines?

To get a price quote for the MasterTint dispenser, MasterMix Shaker or GyroMix, you can fill in our contact form or reach us by e-mail (info@orendaarge.com), phone (+90 554 414 32 31) or via our website (www.mscolormachine.com). Pricing is prepared according to the machine model, technical hardware, software package, capacity, delivery location, installation and service scope.

What information should I share to get a quote?

For a more accurate machine and price quote, it is enough to share the paint or pigment system used, the daily number of colors prepared, package sizes, the number of canisters needed, existing recipe software, installation location and expected delivery date.

Frequently Asked Questions about Paint Dispenser, Shaker and GyroMix | MS Color